Get help with Clann Jiu-Jitsu
Need help? We're here to assist you with any questions or issues.
Email Support: thomas@clannai.com
Response Time: Within 48 hours (usually faster)
Company: Clann AI Limited
Our AI analyzes your BJJ videos frame-by-frame to identify positions, techniques, submissions, and transitions. The analysis typically takes 1-3 minutes depending on video length.
We support MP4, MOV, and most common video formats. Videos up to 2GB in size and 30 minutes in length work best.
From your dashboard, click "Upload Video" and select a video from your camera roll or photo library. The video will be uploaded and analyzed automatically.
Yes! Each analyzed video has a unique share link. Anyone with the link can view your video and analysis without needing an account.
Our AI is trained on thousands of BJJ videos and continues to improve. While very accurate for most positions and techniques, always verify with a qualified instructor.
Yes. Your videos are private by default and stored securely. Only you can see them unless you explicitly share them. See our Privacy Policy for details.
Go to your account settings and click "Delete Account." All your data and videos will be permanently deleted within 30 days.
We offer Free (limited videos), Individual (unlimited videos), and Gym (team features) plans. Check the pricing page in the app for current rates.
Yes, you can cancel anytime through your account settings or the App Store. You'll retain access until the end of your billing period.
Most videos process in 1-3 minutes. If it's taking longer than 10 minutes, try refreshing the page. If the issue persists, contact support with your video ID.
First, try closing and reopening the app. If that doesn't work, check for updates in the App Store. Still having issues? Email us with a description of the problem.
Currently, we're iOS-only, but you can use our web app on any device. An Android app is planned for future release.
We're constantly improving Clann Jiu-Jitsu based on user feedback. If you have ideas for new features, improvements, or just want to share your experience, we'd love to hear from you.
Email us at thomas@clannai.com with subject line "Feedback" and let us know what you think!
Can't find what you're looking for? Get in touch with our support team.
CONTACT SUPPORT